Currently we offer very competitive shipping rates. We use UPS, FedEx and USPS to send your package in the most safe and expeditious manner possible. Our store is in San Francisco, CA 94131. UPS, FedEx as well as USPS time of delivery depends on your location. Beware that UPS and FedEx do not deliver or pick up packages on weekends and some major holidays and USPS has limited services on Saturdays.
Your package will be sent to you within 24hrs or less from the time your order is processed. Oversize item will arrive in 2 - 9 business days.
We are sorry but due to shipping costs we do not ship to Guam, Samoa, Puerto Rico, Virgin Islands, Alaska and Hawaii.
Refund and Return Policies:
We strongly recommend that you measure your dog appropriately as described in the fitting instruction on each itemís webpage due to the fact that for health reasons we cannot offer returns on clothing.
Before you send an item for return or an exchange: